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Crowley's tugboat has come in.
After a 104-year presence followed by an eight-year absence, the
Crowley Maritime Corp. is back in the Bay Area, offering a modest version
of what it used to be.
Tom Crowley Jr., the company's third-generation chairman and chief
executive officer, has placed two tugboats in the Port of Oakland to guide
container ships into the harbor. The move signals Crowley's desire to
reunite with the place that was his company's home when it was founded in
1892.
"It's great to be back in the bay," Crowley said, taking a ride Friday
afternoon with a small crew aboard the Tioga, a red-and-white tugboat.
In its heyday, Crowley Maritime was the oldest and biggest tugboat
operator in San Francisco Bay, outperforming rivals in a fiercely
competitive market. It also owned the Red & White fleet, a tour and
commuter boat operation now run by the Blue & Gold fleet in San Francisco.
Over time, Crowley Maritime's stronghold started to slip as more
competitors entered the market. In 1995, the company sold its Red & White
fleet. The following year, it pulled all seven of its tugboats from Bay
Area waters and shifted its attention to more lucrative ports like Long
Beach in Southern California and Puget Sound in Washington.
All this happened as Crowley Maritime found itself in the hands of a
new leader. Tom Crowley Sr. died in 1994 at 79, leaving the company to his
son, who was only 27.
The younger Crowley admits the job was daunting. "It happened much
sooner than anyone expected," he said.
It was under the younger Crowley's direction that the company left the
Bay Area. "It was a business decision that had to be made," he said. "I
had to force myself not to be emotional of the fact that this is where we
started and we had to shut down."
It was also Crowley's decision to come back to the Bay Area, in part at
the urging of his customers, including Maersk Sealand, one of the world's
largest container ship operators.
"We felt that it's very important that we have a presence up and down
the West Coast," Crowley said.
Although the Port of Oakland is not as bustling as some other ports
where Crowley Maritime remains focused, it is gaining ground. Improvements
to the port are expected to attract more container ships, many of which
sail from Asia carrying a growing volume of goods.
Five years ago, Crowley said, a typical ship used to transport between
4, 000 and 5,000 containers to the West Coast. These days, one might haul
between 7,000 and 9,000 containers. As a consequence, container ships have
become larger, and the Port of Oakland is learning how to accommodate
them.
Crowley Maritime, in the meantime, plans a gradual return to the area.
Rather than the 30 crewmen it used to employ in Oakland, it will have 10.
Instead of the 10 or 15 people who used to provide shoreside support,
there will only be three. And in contrast to the 200 people who worked at
the corporate headquarters, there are 40.
"We've come back in a leaner way," Crowley said.
Now 37, Crowley has learned many lessons over the years. "We're a very
different company than when we pulled out," he said. "We've come a long
way over that time to be more competitive."
The company remains a venerable force in the tugboat industry
worldwide. With more than $1 billion in annual revenue and more than 3,800
employees and 300 vessels around the globe, Crowley Maritime continues its
work in linear cargo services; ship assist and escort; petroleum and
chemical transportation; and salvage and emergency response.
For all the strides his company has made over the years, Crowley said
it still feels good to return to the roots that his grandfather planted in
the Bay Area.
"It's also a relief because my aunt ... was the most disappointed when
we pulled the boats out," he said. "I was very, very happy to tell her we
were back."
E-mail Pia Sarkar at
psarkar@sfchronicle.com.
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URL:
http://sfgate.com/cgi-bin/article.cgi?file=/c/a/2004/06/19/BUGME78LMM1.DTL

Tom Crowley Jr. gets a good
view of the Oakland Estuary and Port of Oakland from the bow of the Tioga,
one of the two tugboats his company, Crowley Maritime Corp., operates on
San Francisco Bay. Chronicle photo by Paul Chinn

The Tioga pulls into its
home port at the 9th Ave. Terminal in Oakland. Chronicle photo by Paul
Chinn
©2004 San
Francisco Chronicle