Forum Report: North State
Telecommunications Corporation
Survey of North State Telecommunications Shareholders
Ranking the Importance of Investor
Interests
Ranking the Importance of Investor Interests
Time Periods Considered in Evaluating Interests
Need for Additional Reporting to Shareholders
Shareholder Questions for Management
Concluding Observations
Exhibit: Shareholder Questions Presented for Management
The Shareholder Forum was asked to conduct an independent survey of North
State Telecommunications shareholders to determine their views of the
relative importance of investment interests such as dividend income, stock
price, business risk, and financial reporting. All shareholders who had
been registered owners of North State stock for at least one year were
invited to participate in the survey.
The responses of participating shareholders to questions about their
period of stock ownership, number of shares owned and how shares were
acquired indicated that their range of perspectives could be considered
generally representative of North State’s long-term investors.
Their views of what is important are summarized below, and the actual
questions that shareholders asked the Forum to present to the company’s
management are presented in an appended exhibit.
Ranking the Importance
of Investor Interests
The chart above shows the proportions of participating shareholders who
ranked each of the listed interests “essential,” “important,” “considered”
or “irrelevant.”
Notably, even for a traditional telephone company, the participants ranked
dividends significantly higher in importance than stock price, with more
than half the participants viewing the amount of dividend essential, and
about 80% of them viewing both the amount and risk relating to the
dividend as either essential or important. This focus on dividends was
more pronounced among larger shareholders, with more than 85% of the
holders of over 1,000 shares viewing the amount of dividends essential and
almost 90% of them viewing risk relating to dividends either an important
or essential concern.
This unusually strong interest in dividends may be attributable to the
relatively high proportion of responding shareholders whose investment
interests are concentrated in North State. The following comment is
representative of these perspectives:
“Most
of my income is NST dividends; therefore it is essential for my living
(age [over 65]).” – from a participant who reported being
a shareholder for over 10 years, with over 5,000 shares acquired by
inheritance or gift (exact age deleted from comment to avoid
identification of an anonymous participant)
Other comments presented concerns about interests other than those listed
in the survey question, such as these:
“Ability
to compete with current broadband suppliers.” – from a
participant who reported being a shareholder for over 10 years, with
between 1,000 and 5,000 shares acquired by inheritance or gift
“I
like owning a local stock and appreciate their contribution to the
community. I bought it for the dividend and hope for some appreciation. I
trust management to decide what is best, to sell or to hang in there.” –
from a participant who reported being a
shareholder for 1 to 3 years, with between 100 and 1,000 shares acquired
“from a family member through the company”
Time Periods Considered
in Evaluating Interests
As would be expected of investors holding stock that is not actively
traded, the chart of responses above shows that North State’s shareholders
generally consider their interests in the context of relatively long
periods of time. The exceptionally high proportion of “immediate” concern
with dividend income is significant, though, especially in the context of
the strong ranking of dividend importance in the previous question.
Responding in the space for commenting on interests other than those
listed above, participants offered these views:
“I
am concerned that North State will not be able to keep up with technology
to compete with other telcoms. Also, even if it does, I am concerned that
whatever is gained will be enough to offset the loss of landline users.
Further, I wonder if some of the decisions of management are based more
upon sentimentality than practicality. Even though North State is a
company with a long, distinctive past in the community, management must
consider the future and be objective when considering all the options
available to the shareholders now.”
– from a participant who reported being a shareholder for over 10
years, with between 100 and 1,000 shares acquired by inheritance or gift
“ability
to track stock value, and some form of independent evaluation of the
company's future” – from
a participant who who reported being a shareholder for
over 10 years, with between 100 and 1,000 shares acquired by inheritance
or gift
Need for Additional
Reporting to Shareholders
Understanding that some shareholders were concerned about the quality and
timeliness of North State reporting – recently limited to mailing an
annual report almost a year after the end of the period
and only brief summaries of interim performance in dividend cover letters
– the survey included a question about whether various alternatives would
be considered useful.
A majority of participating shareholders, as shown in the chart above,
considered each of the listed reporting improvements to be either
“necessary” or “useful.” Significantly, about half the shareholders gave a
“necessary” ranking to compliance with the 120 day state law requirement
for annual reports and also to full disclosures of management compensation
and related party interests.
It should be noted, however, that the responses also included
representation of a view that there is no need to change existing
reporting practices. One survey participant, for example, ranked every
listed reporting alternative as “unnecessary” and offered the following
comment:
“I find the quarterly reports that accompany dividend checks to be more
informative and useful than anything I get from other investments.” –
from a participant who reported being a shareholder for over 10 years,
with between 100 and 1,000 shares bought in the open market, ranking the
amount of dividends and price of stock equally as only “considered” and
commenting that the “essential” investment interest was as follows:
“The company has plans in place for future growth, and those plans are
already showing results. Instead of selling now to a bunch of vultures who
just want to take cash and run, I would rather watch my stock double in
value as growth plans play out.”
Shareholder
Questions for Management
Shareholders participating in the survey were invited to present questions
for the Forum’s submission to North State’s management, identifying
sources only as anonymous participants in the survey to encourage candid
inquiries. Nine questions were presented, and the Forum submitted them to
the company’s chief executive and chairman of the board on March 14, 2011.
Other than to acknowledge receipt, the company has declined to respond to
the shareholder questions.
Copies of the submitted questions are presented in the appended exhibit,
exactly as participating shareholders submitted them except for noted
deletions of information that might identify the anonymous source.
Concluding
Observations
The views reported by shareholders participating in this survey showed a
relatively strong focus on dividends as well as normal levels of interest
in stock price. As would be expected of shareholders with long-term
perspectives, and especially with a high proportion of inherited holdings,
survey participants also expressed a strong interest in being provided
with information that would allow them to understand the company’s
progress and prospects, and also to monitor its executive management.
Shareholders should have opportunities during the next few weeks to seek
the information they need. Although North State’s management declined to
respond to the questions presented by participants in this survey, the
company’s chief executive officer and chairman did respond to the survey
with his own letter to shareholders stating that the company will welcome
questions and comments submitted directly to them.
The company’s management has also promised to immediately send holders of
the Class A voting stock copies of “unaudited summary financial
statements” for the 2009 and 2010 fiscal years [see March
29, 2011 note, above] and to review the company’s
“financial results and operations” with that class of shareholders at the
annual meeting on April 6, 2011.
It is assumed that management will provide the same information access
rights to the holders of Class B stock.
This report of survey results will of course be provided to the company’s
management. North State shareholders are encouraged to offer their further
questions and comments to the Forum, or to the company’s management. In
any event, all of the shareholders who participated in the survey are
thanked for their time and efforts to help define the investor interests
that should be addressed.
GL – March 28, 2011
Gary Lutin
Chairman, The Shareholder Forum
c/o Lutin & Company
575 Madison Avenue, 10th Floor
New York, New York 10022
Tel: 212-605-0335
Email:
gl@shareholderforum.com
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